Kerry Account Manager in Granby, Canada
Want a job you can feel good about? Leading to better encompasses everything we do at Kerry, it's how we've become the world's leading taste and nutrition company. Whether it's building sustainable solutions for consumers or building benefits and opportunities for employees, the main thread of the Kerry fabric is #LeadingToBetter. With focus on a sustainable future, a career with Kerry is something you can feel good about.
Leading to better
Through sensory science and technology, Kerry develops and manufactures food and beverage solutions for popular brands throughout the world. In fact, you've most likely experienced Kerry in the food or beverages you've consumed in the past few days!
Leading to better, together.
Together, we shape how the world views food and beverage. Leading to better, together means we do this in a culture that nurtures agility, speed, quality and safety and we do this through:
Celebrating curiosity that leads to action
Empowering our people
Promoting diverse thinking
Investing in innovation
Acting on sustainability
Embracing our differences
Description and Responsibilities
To work collaboratively with account managers, customer care, marketing, R&D to improve customer experience with Kerry. By acting as liaison between supply chain, sales staff, customer care and the client. The sales support specialist has a very close working relationship with clients, and administrative supports their needs through a variety of reports and communications
Manage a set of inside sales accounts and pursue new leads to help grow business and achieve sales targets for respective Canadian territory
Collect information (quotes, samples, data sheet requests) to be uploaded in SalesForce.com
Assist with sales activities in the identification of growth potentials by conducting sales analysis in order to identify lost or lagging business
Assist with the tracking of sales targets to facilitate growth where possible
Be a secondary point of contact for the customer to ensure request/issues are taken care of quickly
Provide assistance in resolving urgent situations coordinating with the Account Manager.
Monitor client’s and competitions business trends.
Provide assistance to marketing in preparing for customer presentations, data collection and trade activities
Works with internal staff to ensure Kerry delivers exceptional customer service
Provide assistance in the assembly of information for price quotes and contracts preparation
Assist customer care when needed in PO process and order tracking
Provide assistance in the assembly of information including KPI’s, forecast, and projects for customer business review presentations
Assist account team with brainstorm meetings for concept development
Assist account team in coordinating and producing special projects for customers
Attend customer meetings or joint calls with the Account Manager
2 years Sales experience
Candidate must have a strong organizational aptitude, must be detailed oriented and critical thinking skills
Must be self-motivated and have the ability to relate to, communicate with, individuals at all levels
Bilingual and good computer skills
Requisition ID 2018-14765
Position Type Full Time
Posting Type DNI
Posting Type NCB